Fresenius SE & Co. KGaA
Fort Bonifacio, Taguig, Metro Manila, Philippines
The OTC Senior Accountant plays a vital role in the team, focusing on managing and enhancing the collection of overdue receivables from customers. This role will collaborate with stakeholders, leverage financial systems, and implement process improvements to ensure efficient and effective collections. Responsibilities: Proper handling of customer queries as well as on time response to incoming requests and proactively contacts customers to confirm invoice payment timelines. Collects and maintains customer accounts by tracking status, reporting outstanding balances, and prioritizing collection activities. Follows up on overdue accounts through email and outbound calls, and coordination with internal departments Investigates billing discrepancies and addresses external queries through Dispute Cases. Collaborates with internal and external customers to enhance collection efforts. Escalates any issues to management that may impede the collection process....
